1) Your package will be sent out once payment has been received in our account- There can be delay of 1-2 days. We do not work on Monday, Weekends and holidays.
2) Tracking number will be sent out to you once we have had pickup from delivery company
3) Delivery fees are based on the products you choose, the location of delivery and in some cases how fast you wish to receive it. Average cost is between EUR 9-15.
It is the customers responsibility to make sure that what they order they wish to have. All returns are not covered by company. The customer will need to pay for delivery.